All products are made to order and take 2-7 days to be fulfilled - fulfillment time may vary during times of high volume. The average fulfillment and shipping time is 1-2 weeks.
Shipping is available to all countries WORLDWIDE.
ALERT: DUE TO THE WORLDWIDE COVID-19 IMPACTS, FULFILLMENT AND PACKAGE DELIVERY TIMES MAY BE EXTENDED.
Returns are only accepted for defective items. Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.
Customized and select exclusive items such as SATIN ROBES and LUDI BOARDS are non-returnable.
Shipments that go unclaimed or are returned due to wrong addresses will incur reshipment costs.
RETURN ADDRESS: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.